Khan Academy Privacy Principles
Our Privacy Policy is fueled by our commitment to these Privacy Principles:
- We’re deeply committed to creating a safe and secure online environment for you.
- We do not sell your personal information to third parties. We established Khan Academy as a nonprofit organization so that our mission of education and your trust will not be in conflict with a for-profit motive.
- We strive to provide you with access to and control over the information you give us, and we take the protection of your information very seriously.
- We take extra precautions for our younger learners as described in our Children’s Privacy Notice, including restricting child accounts to automatically block features that would allow a child to post or disclose personal information.
- We do not display third party advertising on Khan Academy. Our mission is to provide you with a world class education, not to sell you products.
Overview
Khan Academy, Inc. (“Khan Academy”, “our”, “us”, or “we”) is a US-based charitable nonprofit organization. As a 501(c)(3) nonprofit, we use the information we collect to provide you with a better experience and fulfill our mission of providing a free, world-class education for anyone, anywhere. We established ourselves as a nonprofit organization so that a for-profit motive will not interfere with our mission of providing a trusted educational resource.
We are committed to protecting your privacy. We understand how important privacy is to you, and we are committed to protecting your privacy and to creating a safer environment for learners of all ages. This Privacy Policy explains how information is collected, used, disclosed, and protected by Khan Academy when you use (or access) our website at www.khanacademy.org, our mobile application, and online service (collectively, our “Service”). Our Khan Academy Kids mobile application is governed by a different Khan Academy Kids privacy policy.
Note: For each section in this Privacy Policy, you can view the general privacy practices at the beginning of the section, and see more information by reviewing “Learn More” for the relevant section.
Use by Children and Students
For specific information about how we collect, use, and process personal information when providing the Service to schools, school districts, and teachers, please review the Schools and Student Use section.
Our Children’s Privacy Notice describes how we collect, use, and process personal information from children under 13.
Contact Khan Academy
Please contact Khan Academy with any questions or comments.
By email: email our Privacy team
By mail: Khan Academy, PO Box 1630, Mountain View, CA 94042
You may also wish to visit the Khan Academy Help Center and Common Questions and Resources page, which hosts useful FAQs and information that you may find helpful.
Collection of information
We collect information in the following ways, depending on your use of the Service and your account settings:
- We collect information from you directly, such as when you create an account, communicate with us, participate in activities, events or surveys, or otherwise provide information during your use of the Service.
- We may collect information from others, such as your parent, teacher, or School, or third parties (meaning organizations outside of Khan Academy), such as third party applications that you use to connect to the Service.
- We collect some information automatically, such as information about your use of the Service and the devices you use to access the Service.
- We may track whether you open certain emails or click on links in emails, solely to measure the effectiveness of our communications and improve the way we communicate with you regarding our services.
- We may use cookies, web beacons, and similar technologies to collect information as explained in our Cookie Notice.
Examples of information we may collect include:
- Account registration information (username, birthdate, and email)
- Information about your browser or device, and general location
- Information you choose to include in your profile or post in public areas of the Service
- Information you may provide in connection with specific features or special programs
- Non-personal information which may be linked to your personal information, including Information about your use of our Service and your learning activity
Additional information about our collection of Child and student data is provided in our Children’s Privacy Notice and Schools and Student Use. Further information about how Khan Academy collects your information is provided under “Learn More”.
مزید جانیں |
Information you provide to us
Information that we may receive about you from others
Information we collect automatically
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Use of information
Khan Academy uses information collected for the purposes of:
- providing the Service
- personalizing your experience
- communicating with you about your account and our Service (including responding to inquiries and sharing information about new features and offerings that may be of interest)
- enabling your participation in special programs that we may offer in partnerships with third parties (if you choose to participate in such special programs)
- understanding and improving our Service, and developing new or improved educational offerings
We may also use non-personal data elements (such as de-identified, anonymized or aggregated usage information and feedback) for product development, research, analytics and other purposes, including for the purpose of analyzing, improving or marketing our Service, for demonstrating the impact of our Service, or conducting educational research.
مزید جانیں |
Khan Academy uses your information in the following ways:
For information regarding processing of personal information relevant for international visitors outside of the United States, please review Regional Information. |
Disclosure of information
Khan Academy takes great care to protect the personal information you provide to us. We do not sell your personal information to third parties. This section explains circumstances in which we may disclose personal information with third parties.
We may disclose personal information:
- with other users of our Service, if you use features that enable you to share your information with (or make it accessible to) others.
- with vendors, consultants and other service providers working on our behalf
- with other users that are associated with your account, such as a parent, teacher or coach.
- with your school, if you are using our Service for school purposes (please see Schools and Student Use for more information).
- with your consent (including third party applications that you choose to use, such as complementary services or an Authentication Service). If you choose to use a third party application or service, the use of your information by the third party will be governed by that party’s privacy policy.
- in connection with business transfers (due to mergers and acquisitions).
- for compliance purposes, such as when reasonably necessary to protect the security and safety of our users or Service, or when required or permitted by law.
We may also disclose de-identified or aggregated information that does not reasonably identify any individual.
مزید جانیں |
Khan Academy may disclose or transfer your information in the following ways: When information is visible to others on the Service by defaultCertain features and functions of the Service may disclose your information to or make it accessible to others. For example, your information may be visible to others in the following circumstances:
With your consent or according to your instructionsYou may provide consent or authorization to disclose your information to third party applications or services in several ways. Please note that these third parties are not governed by Khan Academy or the terms of this Privacy Policy. We recommend you review the privacy policy of any third party application or service before authorizing its access to your Khan Academy account information.
We may disclose information to your SchoolIf you are a School User or teacher, Khan Academy may disclose certain information to your School. For more information, please review the section entitled Schools and Student Use. We may disclose de-identified or aggregate information to othersIn certain circumstances, Khan Academy may disclose de-identified or aggregated information that does not reasonably identify you as an individual for various purposes. For example, we may disclose de-identified information with business partners to improve our Service or offerings or to conduct educational research. If we disclose information to third parties for research or product development purposes, such information will be aggregated and/or de-identified to reasonably avoid identification of specific individuals. We will disclose information to employees and service providersIn order to provide our Service, Khan Academy may disclose information to our employees and trusted vendors, third party service providers or other individuals, such as entities providing billing, customer support, analytics, hosting, data processing, marketing and similar services. When we disclose information to third party service providers or vendors, these third parties are contractually obligated to maintain the security and confidentiality of that information. This third party service provider article provides more information about who our subprocessors are and what services they provide. We may disclose information for legal or business purposes
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Retention of Personal Information
Our practice is to retain your personal data only for as long as necessary to provide our services to you, including maintaining your account on Khan Academy. In determining how long we retain your personal data, we consider how keeping the information will assist the learner (or the school, in the case of school accounts), our legal requirements and other business needs. Our retention periods will vary depending on the type of data involved, but, generally, we consider these factors in determining how long we retain personal data:
- Whether the data is needed to maintain an account on Khan Academy
- Whether the data is needed to support an educational purpose
- Whether we have a contractual requirement to retain the data
- Whether we have a need to retain data for legitimate business purposes such as for recordkeeping or to prevent fraud or abuse.
- Whether the data as necessary for processing purchases and resolving matters relating to payments, subscriptions or donation
- Whether our users have the ability to access and delete their data, and
- Whether our users would reasonably expect that we would retain the data until their Khan Academy account is closed or terminated, or they request deletion.
When we have no ongoing legitimate business need to process your personal Information, our policy is to delete or de-identify the data. We may retain and use de-identified or anonymized data for longer periods for purposes such as product development, research, analytics and for demonstrating the impact of our Service.
Additional information about our deletion practices can be found in our Help Center Article. “What are Khan Academy’s Deletion Practices?”
Sponsorship and Advertising
As a nonprofit organization, Khan Academy relies on our sponsors, donors, and other contributors to provide funding necessary to provide the free Service to our users. From time to time, we permit third parties to sponsor content displayed on our Service.
- For example, for-profit organizations may wish to sponsor all content related to a particular educational topic, such as astronomy or biology.
- Sponsored content will always be labeled (e.g., “Sponsored by ___”).
- Khan Academy does not disclose any of your personal information with these sponsors without your consent. We do not provide these sponsors with the ability to track or collect information about our site visitors or users.
Khan Academy does not display third party advertisements on our Service. We may, from time to time, incorporate content or link to content provided by third parties that may be of interest to you and relevant to the educational context of our Service. Some of these materials or websites may include branding or advertisements as permitted by the third party owner or operator. For more information, please review Links to third parties.
We take steps to avoid the collection of information for targeted advertising purposes when we believe the Service is being used by Students or Children.
- For example, we avoid use of tracking technology on webpages with child-directed content, and we do not use tracking technology for third party advertising.
- Khan Academy uses the privacy functionality in YouTube to display video content on YouTube (see additional information under “Learn More”).
Please review our Children’s Privacy Notice for more information.
مزید جانیں |
YouTubeWe have turned on “Privacy-Enhanced Mode” for YouTube videos displayed on the Service. This means that YouTube does not place cookies or track viewing behavior for advertising purposes. Our student-facing content does not embed any YouTube videos that are not part of our content. We disabled certain functionality on YouTube (called “rel” functionality), so that content outside of our content is not played. We also use Google’s “child-directed treatment” tags to alert Google that our YouTube videos may be viewed by children or students. For more information, please see Google’s privacy practices. |
Transparency and your choice
We take privacy very seriously. We strive to put you in control of the choices and decisions regarding your personal information.
We understand that your personal information is important to you, and that is why you have choices in how your personal information is used and disclosed. We want you to have access to your personal information, so that you can help keep it as accurate as possible.
For example, you can choose whether to create an account (or use the Service without registering). If you register for an account, you can:
- Limit optional information you provide
- Choose whether you wish to disclose personal information with (and use) third party services
- Choose whether to add a coach to your account
- Choose whether you wish to receive optional email
- Update, correct, and delete your account information through your account settings
We encourage you to regularly check your account settings.
In some cases, administrative controls for accounts used in a school setting, including the ability to modify or delete the account, are held by the school. For more information, please review our Children’s Privacy Notice and Schools and Student Use.
مزید جانیں |
You may use the Service without creating an accountYou can access most of our online resources without providing personal information. If you do not create an account, however, Khan Academy will not be able to provide you with certain features and functionalities found on our Service. You can still view content and complete exercises without an account, but you will not have full account features (such as participating in class assignments and keeping track of your learning activity). You may later enable or access those features by providing Khan Academy with the necessary information to create an account. You may limit the personal information you provideYou can choose to provide information which does not reasonably identify you to others. For example, we recommend you select a username which is not related to your actual name (or could otherwise be used to identify you). You can also decline to provide any optional information in your public profile. Community forums are optionalYou choose whether (and how) to participate in publicly accessible forums, such as posting to public spaces of the Service. When you post a question (or answer) to the Service (or otherwise participate in a public forum), your profile (as well as the content of your posted comment) is visible to others on the Service. Our Service offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others. Child Users are not able to post in community forums (as described in Children’s Privacy Notice). You can disconnect (or choose not to use) third party applicationsYou choose which third party applications you want to use and can stop using any such third party applications at any time. This functionality is optional, and entirely up to you. For instance, you can revoke Khan Academy’s access to your account on any single sign-on service at any time by disconnecting the “Linked account” in your Account Settings or by updating the appropriate settings in the account preferences of the Authentication Service. You can unsubscribe from optional email messagesKhan Academy may, from time to time, send you emails regarding our products and Service, or products and services we think you may enjoy. You can choose not to receive these emails by clicking the unsubscribe link in any e-mail or updating your Email Settings. Please note that you are not permitted to unsubscribe or opt-out of certain types of messages regarding your account, such as account verification, changes or updates to features of the Service, technical, safety or security notices and certain programmatic communications (such as class assignments). You can add a coach, teacher or school account to your accountYou can choose to add a coach or teacher to your account so that your coach or teacher can view your account profile and your learning activity on the Service, such as which videos you have watched, the questions and responses you post, and other use information. When your account is connected to a coach, teacher or School on the Service, your coach, teacher or School will be able to see your profile information and your learning activity on the Service. If you link your personal account to a School Account, a connected teacher or School will see your personal learning activity as well as learning activity from School use. A connected coach or teacher may also be able to see your name (not only your username) as well as your email address, if that information is included in your account profile. Please note that some account profile information and teacher connections for certain School Accounts are controlled by the School. You can learn more about cookies and how to manage cookie settings in our Cookie NoticeTo provide a personalized learning and high-quality experience for our users, we may use cookies and similar technologies that automatically collect certain information from your browser or device when you visit our website, read our emails, use our Service or otherwise engage with us. You can manage non-essential cookies in our Cookie Preference Center, including the ability to directly opt out of certain third party cookies. Please note that choosing to remove or reject certain cookies might limit your use of the Service. For more information about our use of cookies and other similar technologies, please review our Cookie Notice. |
Your account settings
We want you to have access to your information, so that you can help keep it as accurate as possible. If you register and provide Khan Academy with information, you may update, correct, or delete your account and information at any time by reviewing your profile information and preferences on your account settings page.
Parents (not Children) can modify or delete Child User accounts, as described in our Children’s Privacy Notice. Parents or school users who request to modify or delete School Accounts may be directed to the School.
Further information about how you can access, update, correct, or delete your account in the account settings is provided under “Learn More”.
مزید جانیں |
Access, update, and correct your informationYou may access, update, and correct your personal information at any time by logging into your account and updating the relevant information on your account settings page. Delete your account and informationTo request deletion of your information at any time, please log into your account and select “delete your account“ through Settings. You can learn more in our Help Center.
School AccountsThe default settings for accounts used by or at the direction of a School may differ depending on the manner in which Khan Academy is used by a School and the terms of the agreement between the School and Khan Academy. In some cases, administrative controls including the ability to modify or delete the account, are held by the School. If you have a School Account, please contact your School administrator for information regarding your account. For more information, please review Schools and Student Use. |
Security of your personal information
Khan Academy is committed to securing your personal information.
Some of the ways in which we protect your personal information include:
- We encrypt your personal information when it is stored at rest
- We protect your personal information with encryption during transmission over the public Internet
- We use reasonable organizational and technical safeguards designed to help protect the privacy and security of your personal information
Some of the ways in which we encourage you to protect your personal information include:
- We encourage you to create a username that does not reveal your identity
- We encourage you to create (and keep) a strong password
- We encourage you to be thoughtful about what you post and continue to learn about online safety
We use reasonable safeguards to protect our Service and your personal information, but no security measures are perfect.
مزید جانیں |
Security is important to you and to Khan AcademyTo protect your privacy and security, we take reasonable steps to verify your identity before granting account access or making corrections to your information. For example, we may ask you to provide certain information to confirm your identity, and we may require that you create and use a password to set up a user account or take certain actions on your account. We strongly encourage you to create and maintain a strong password to help ensure the security of your account. We use reasonable safeguards to protect our Service and your personal information, but no security measures are perfectKhan Academy uses reasonable physical, administrative, and technical safeguards designed to preserve the integrity and security of your personal information we maintain in connection with our Service. We cannot, however, ensure or warrant the security of any or all of the information you transmit to Khan Academy. For instance, no Internet service or email message is ever fully secure or error free. In particular, emails sent to or from the Service may not be secure. Please take special care in deciding what information you send to us via email or for support help. Once we receive your transmission of information, Khan Academy makes commercially reasonable efforts to ensure the security of our systems. When you enter sensitive information, we encrypt the transmission of that information using secure socket layer technology (SSL) or similar technologies. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or administrative safeguards. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and will notify you of the security incident in accordance with applicable laws and regulations. |
Links to Third Parties
The Service may link to and may be linked by websites operated by other entities or individuals. If we include links to third parties and you click on that link, you will be leaving Khan Academy and the privacy policy of that third party applies. Similarly, if you see a link to Khan Academy on a third party website, then the privacy policy of that third party applies.
- For example:
- If you click on a link to an educational program run by another company you will be directed to that company’s website and their privacy policy applies.
- You may choose to share information about your use of Khan Academy on social networks. If you choose to do so, the social network may use your information as described in their own privacy policies.
- If you are on the Khan Academy Instagram page, the privacy policy of Instagram applies to that Khan Academy Instagram page.
- This Khan Academy Privacy Policy does not apply to (and we cannot control the activities of) such other third party websites.
- You should consult the privacy policies of those third party websites.
Changes to this Privacy Policy
Khan Academy may modify or revise this Privacy Policy from time to time. Khan Academy will notify users of any changes to our Privacy Policy by posting the revised Privacy Policy with an updated date of revision on our Service. If we change this Policy in a material manner, we will do our best to notify you of the changes by posting a notice on our website before those changes take effect. We recommend that you review the Privacy Policy each time you visit the Service to stay informed of our privacy practices.
We will not make any material changes to our Privacy Policy that relate to the collection or use of Student Personal Data without first giving notice to the School and providing a choice before Student Personal Data are used in a materially different manner than was disclosed when the information was collected.
Schools and Student Use
This School and Student Use notice supplements our Privacy Policy in connection with school use. Khan Academy is a nonprofit organization dedicated to providing free educational content. We strive to implement best practices to protect the privacy of all of our student and non-student users, alike. We have implemented additional controls and procedures for schools, school districts and teachers (collectively referred to as “Schools”) when they use the Service for educational purposes. When the Service is used as part of a US School’s educational program, the personal information related to the School’s student users (“School Users”) may include information defined as “education records” by the Family Educational Rights and Privacy Act (“FERPA”) or other information protected by similar state student data privacy laws. We refer to this information as “Student Personal Data”.
Our commitment: Our Website and services are designed to comply with applicable U.S. student data privacy laws. Our collection and use of Student Personal Data is governed by our contracts with Schools, by our Privacy Policy, and by applicable privacy laws. For example, we work with Schools to protect Student Personal Data consistent with FERPA. For School Users under 13, our privacy practices are informed by the Children’s Online Privacy Protection Act (“COPPA”). If you have any questions about reviewing, modifying, or deleting the personal information of a School User, please contact your School directly.
Creation of School Accounts: Please note that in order for School User accounts to be associated with a School and recognized as School Accounts (as defined in our Terms of Service), the accounts must be created by or at the direction of a School, using a school email address and associated with a School’s class on the Service. For example, a School Account is created when:
- a teacher creates the user name, login and password to establish School User accounts and creates a class on the Service
- a teacher rosters a class using Google Classroom, Clever, or similar single sign-on service for School use
- an account is created by a School User at the direction of a School, using a School email address and associated with a School’s class on the Service
- accounts are created pursuant to a separate contract between Khan Academy and the school district (or educational agency) specifying that the accounts are School Accounts
In cases where we do not have a separate contract with a School district or educational agency, we may require notification that the accounts are used for school purposes in order to recognize them as School Accounts. If you are a School, please contact our School Partnerships Team to learn more about how to ensure that student accounts are set up and managed as School Accounts. Accounts that are included in a Khan Academy Districts subscription are School Accounts.
AI-Enabled Features: Our services provided to Schools may include use of AI-Enabled Features such as our AI-powered teacher tools, our student tutor chatbot, Khanmigo, and Writing Coach features. AI-Enabled Features included in School services are designed to comply with applicable U.S. student data privacy laws. We provide privacy guidance to our users informing them that AI-Enabled Features are not intended to be used to process personally identifiable information, and advising them to not include personal information in inputs submitted to AI-Enabled Features. To provide further privacy assurances, our service agreements with the providers of artificial intelligence models used to power our AI-Enabled Features do not permit the providers to use Input data to train their models.
Research and Analytics: Our services provided to Schools may include provision of usage reports, insights and analyses regarding the use of our Services. Schools may elect to provide us with supplemental data, including performance and demographic data, to better understand how use of the Service may impact learning outcomes for various types of learners and provide related insights to the school.
Please review “Learn More” to see more information about:
- Some of the specific ways that we use and protect Student Personal Data
- How we disclose Student Personal Data
- No Targeted Advertising
- How we retain and delete Student Personal Data
- Questions about Student Personal Data
مزید جانیں |
Some of the specific ways that we use and protect Student Personal Data
How we disclose Student Personal DataWe disclose Student Personal Data in the manner described in our Privacy Policy under the Section entitled Disclosure of information. In addition, depending on the features and account controls applicable to the School Accounts, we may disclose information with other users on the Service, such as teachers, coaches, or School administrators. If a School User posts content in a community forum, their username and profile information will be visible along with the comment. Depending on the manner in which Khan Academy is used by a School and the terms of the agreement between the School and Khan Academy, Khan Academy may provide the School with access to certain Student Personal Data, School Account usage information and teacher user account usage information for school purposes, such as monitoring student learning activity and evaluating the effectiveness of the School’s use of the Service. Khan Academy may also provide Schools with access to Student Personal Data, Student usage information, and teacher usage information in response to a School’s request. No Targeted AdvertisingKhan Academy does not use, disclose, or compile Student Personal Data of School Users on the Service for the purpose of marketing or advertising third party commercial products or services, including targeted advertising. How we retain and delete Student Personal DataWe will not knowingly retain Student Personal Data beyond the time period required to support an educational purpose, unless authorized to do so by a School, student or Parent. Many of our users continue to use their accounts for a personal, non-School purpose and choose to associate their accounts with a personal account or the account of their Parent. In such cases, the user (or the user’s Parent) is responsible for account deletion requests. Users with personal accounts (or their Parents) can delete their accounts and personal information associated with the account at any time through account Settings. See “How can I cancel or delete my account” in the Khan Academy Help Center for instructions. Depending on the manner in which Khan Academy is used by a School and the terms of an agreement between the School and Khan Academy, users, including School Users (or their Parents) may be able to delete their accounts and personal information associated with the account through account Settings. See “How can I cancel or delete my account” in the Khan Academy Help Center for instructions. In some cases (for example, our Khan Academy Districts service) our School partners have implemented Khan Academy through an agreement between Khan Academy and the school district or educational agency that includes additional rostering and administrative services; in these cases, School Users (or their Parents) may not be able to delete accounts through account Settings, and deletion requests may need to be referred to the School. The School is responsible for managing Student Personal Data in accounts that the School no longer needs for an educational purpose by submitting a deletion request. Schools should contact our School Partnerships Team to request deletion of Student Personal Data associated with School Accounts. We may request further information from you to verify the authenticity of a deletion request. If a School User has associated their School Account with a personal account, the School User’s learning activity may be retained in the personal account. Questions about Student Personal DataIf you have questions about specific practices relating to Student Personal Data provided to Khan Academy by a School, please direct your questions to your School. This section does not apply to information that a student or other individual may provide to Khan Academy independent of the student’s use of the Service at the direction of the School. For example, if a user links their existing personal account to their School Account, or elects to retain their Khan Academy learning activity in a personal account, the information associated with the personal account is not considered Student Personal Data. |
Children’s Privacy Notice
This privacy notice supplements our Privacy Policy and provides additional information about how we collect, use and disclose personal information from children under the age of 13 (a “Child” or “Children”).
Khan Academy is committed to Children’s privacy.
Protecting the privacy of Children is especially important to Khan Academy. For that reason, we created certain features designed to help protect personal information relating to Children (“Child Users”). When a Child creates an account, we collect their information in compliance with applicable laws, including by seeking the consent of a parent or legal guardian (“Parent”) for creation of that account. When Khan Academy is used by a School in an educational setting, we rely on the School to provide the requisite consent, on behalf of the Parent, for Khan Academy to collect information from a School User under the age of 13 for educational purposes. We retain children’s personal information in accordance with the criteria described in the Retention of Personal Information section of our Privacy Policy.
Please review “Learn More” for more information about:
- How Children can use and register for our Service
- Restrictions placed on Accounts for Child Users
- Information collected and how the information is used
- Information disclosed
- No Third Party Tracking and No Targeted Advertising
- Choice: Access, Modify and Delete Child Accounts
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How Children can use and register for our ServiceUsers may view our content and do exercises without creating an account. Functionality is limited if users do not create an account. Khan Academy does not knowingly permit Child Users to create an account without the consent of a Parent or School. If Khan Academy learns that personal information of a Child User has been collected on our Service without Parent or School consent, Khan Academy will take appropriate steps to delete this information. If you are a Parent and discover that your child under the age of 13 has registered a personal account with our Service without consent, please Contact Khan Academy and request that we delete that child’s personal information from our systems. Child Users can sign up for a Khan Academy account in one of the following ways: A Child User may sign up for a Khan Academy Account with parent consentWhen a Child User registers for our Service, we request a username, age data, password, and a Parent’s email address so that we can email the Child User’s Parent in order to seek consent for the Child to use the Service. Khan Academy does not ask the Child User for any more information than is necessary to provide the Service to the Child User or to seek Parent consent. The Child User is permitted to use the Service for 7 days through a Restricted Account while we notify the Parent and request consent. If we do not receive consent from the Parent within 7 days, the Child User’s Restricted Account is closed, and the Child’s personal information is deleted from our systems. Khan Academy may rely on a School to provide consent on behalf of a Parent, as described below. When a Child User account is created by a School, we rely on the School to provide consentWhen the Khan Academy Service is used by a School in an educational setting, we permit the School to create Child User accounts and to provide the requisite consent, in lieu of the Child User’s Parent, for Khan Academy to collect personal information of a Child User for this purpose. Schools may create a Child User account by adding students to the Service through Google Classroom, Clever, or similar Single Sign On service, providing a link or class code to join a class, or a School may create logins and passwords for each individual student. When Schools create accounts in this manner, we rely on the consent provided to us by the School and do not require additional consent from the Parent. Methods for providing Parental consentParents may provide consent for a Child User to use the Service through a Restricted Account by responding affirmatively to an email sent by Khan Academy to the Parent’s email address provided by the Child User during registration. If we do not receive consent from the Parent (or confirmation that the account is a School Account) within 7 days, the Child User’s account will be closed and the Child’s personal information will be deleted from our systems. Restricted Accounts may access and use certain features of the Service in a limited manner. Parent accountsTo enable additional functionality for the Child User account and to enable full access and control over the Child User’s account activity, the Parent must create a “Parent Account” on the Service and connect to the Child User’s account by clicking on the account creation link in the Parental consent notice. Parent Accounts control the settings and functionality of the Child User’s account. The Parent can maintain the Child’s Restricted Account, and can enable additional account functionality and features, if desired. Parents can revoke a Child User’s permissions to use the Service at any time by deleting the account. In some cases, administrative controls including the ability to modify or delete the account, are held by the School. Restricted Accounts for Child UsersKhan Academy attempts to restrict a Child User’s access to certain features that could result in disclosure of the Child’s personal information. A Restricted Account limits sharing and displaying private information about the Child User in various ways. For example, a Child User with a Restricted Account cannot:
What information we collect from a Child User, and how we use this informationWe collect a username, age data, and Parent’s email address when a Child User registers for the Service, as well as any other personal information a Parent adds to a Child User’s account, as described above. We collect information about the Child User’s use of the Service (lessons completed, badges earned and skills progressed). We also collect usage and device information, as described in Collection of information. We use information collected about Child Users to provide the Services, personalize their experience with appropriate and engaging content, to communicate with them, to improve our services, to develop new offerings, and for purposes of protecting the safety of our users and complying with legal requirements. For more information about how we use information about Child Users, see our description of Use of information. We use the Parent’s email address to communicate messages about the account. We may collect persistent identifiers to maintain or analyze the Service, deliver content and perform other network communications, authenticate users and provide other personalization, protect the security or integrity of our users and the Service, comply with law, and fulfill a child’s request as permitted by law. We have technical, contractual, and other reasonable controls in place to help ensure persistent identifiers are used for these permitted purposes. How we disclose information relating to a Child UserAs described above, Restricted Accounts have limited information sharing capabilities. A username and progress information, along with any personal information the Parent added to the Child’s profile, is disclosed to a Coach or teacher added to the Child User’s account, though a Parent Account may restrict the Child User from adding Coaches to the account. Parents may also enable additional information sharing features through a Parent Account, for example, by adding profile information and permitting the profile to be disclosed to Coaches and other users, or enabling the Child User to post content (e.g., questions and answers) to the Service. Parents that enable content-posting features should be aware that a Child User could post personally identifiable information in free-form content on the Service, and should monitor the Child User’s posts and delete personal information if needed. We may also disclose personal information of Child Users for legal, compliance or safety reasons, as described in Disclosure of information. No Third Party Tracking and No Targeted AdvertisingKhan Academy does not display any targeted advertising on the Service. We do not disclose personal information of Child Users for direct marketing purposes or for targeted advertising purposes. In addition, we take steps to disable third party ad networks on webpages with child-directed content. How to access, modify and delete your Children AccountsAs a Parent, you have the ability to access and control information about your Child User in the “Your Children” section of your Parent Account. To refuse future collection or use of your child’s personal information, you can delete your Child User’s Account by following the instructions in our FAQ. Please note, you must delete your Child User’s account before you delete the Parent Account. If you do not have a Parent Account associated with your Child User’s Restricted Account, you may contact us at our Support page to access or delete the Child User’s account. Please note you will need the Child User’s username, and we may take steps to authenticate your identity before we can provide access to the Restricted Account. In some cases, administrative controls including the ability to modify or delete the account, are held by the School and you will need to direct your request to the School. For more information, please review Schools and Student Use. |
Donor information
This Donor information notice supplements our Privacy Policy in connection with donors. If you donate to Khan Academy and do not donate anonymously, we obtain information such as your name, email address, and mailing address. If you donate using our online form, our payment processor will also collect your credit or debit card number or other payment information. Please note that information collected by these payment processors is subject to their own privacy policy.
We may use donor information to communicate with you about your contribution and to send fundraising updates and information regarding the advancement of our mission.
We do not disclose personally identifiable donor information except with your consent or as required by law.
If you have registered for an account with us, then you may update your preferences in your account settings to opt out of donor emails. If you do not have an account with us, then you may opt out by clicking the unsubscribe link on the donor email message or responding back to the email asking to be removed. Please note that if you have previously unsubscribed but subsequently donate (or attend a donor event), then we may send you follow up communications regarding your support of our mission.
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Our commitments
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Paid Products
This paid products notice supplements our Privacy Policy in connection with paid products. If you purchase a paid subscription to a Khan Academy service, such as Khanmigo, we obtain information such as your name, email address, and mailing address, and our payment processor will also collect your credit or debit card number or other payment information. Please note that information collected by these payment processors is subject to their own privacy policy.
We may use this information to manage the services you receive and to communicate with you about your subscription.
Applicant information
This Applicant information notice supplements our Privacy Policy in connection with applicants. If you apply for a job with Khan Academy via an online application or recruiting site, we will obtain the information you choose to provide in your application for that purpose. For example, we collect professional or employment-related information that typically includes details regarding your employment history, experience, and qualifications; as well as education information, including degrees obtained and academic records.
Regional information
This Regional information notice supplements our Privacy Policy.
Khan Academy’s privacy practices are designed to support consumer privacy rights and expectations globally, including privacy rights that are common to many countries where our Services are available and which may be applicable to you. These include:
- the right to understand what personal information we collect, how we use it, how it is processed, stored and protected, who it is shared with, and whether it is sold
- the right to correct your personal information
- the right to request that your personal information be deleted or anonymized
- the right to object to how and why personal information is used or processed, including opting out of sale of personal information
- the right to withdraw consent to processing
- the right to make a complaint to the relevant supervisory authority; and
- the right to be free from discrimination based on exercising your privacy rights
Specific privacy rights and processes for exercising them vary from country to country. In certain regions, you may have certain additional rights. The description of rights and the processes and procedures to be followed in exercising the rights, varies, and in some cases, rights must be processed in accordance with specified timelines. We may require you, or your legal representative, to adequately establish your identity before we act on your request. It is imperative that you furnish all requested information in a prompt manner (as guided by your local regulations) in order to fulfill applicable requirements.
If you wish to exercise a privacy right, please Contact Khan Academy. Our ability to respond to specific requests may be limited by applicable law and the functionality of our Service. For example, we may need to retain some data for legitimate business purposes, or because processing is necessary to deliver the services you have requested.
We may provide additional supplemental information with respect the provision of our Services in certain regions or in connection with specific programs we offer outside the United States, including in the Khan Academy Help Center or on regional websites.
International Data Transfer: Our Service is operated and managed on servers located within the United States. If you access our Service from outside the United States, you acknowledge that Khan Academy will collect, transfer, store, and process your information, including personal information and user-generated content, in the United States, where data protection laws may differ from those in your jurisdiction.
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California Minors' Rights If you are a registered user under the age of 18 residing in California, you are entitled to request removal of content or information you have posted publicly on our Service. To request removal, please Contact Khan Academy for assistance. Please note that your request does not ensure complete or comprehensive removal, as the content or information may be retained subject to applicable law. General Data Protection Regulation (“GDPR”)If you are a resident in the European Union, United Kingdom, or other countries part of the European Economic Area, you may have certain additional rights:
You may also have the right to make a complaint to the relevant Supervisory Authority. If you need further assistance regarding your rights, please contact us and we will consider your request in accordance with applicable law. In some cases our ability to uphold these rights for you may depend upon our obligations to process personal information for security, safety, fraud prevention reasons, compliance with regulatory or legal requirements, or because processing is necessary to deliver the services you have requested. Where this is the case, we will inform you of specific details in response to your request. For personal data subject to the GDPR, we rely on several legal bases to process the data. These legal bases include where:
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